Sťažovateľ.sk

The Complainant will help everyone to formulate the full text of the complaint or claim free of charge and will acquaint us with our consumer rights related to our problem.

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2018

Consumer rights

Shopping is always easier and faster. However, the area of solving problems that are inextricably related to it does not correspond to this trend. Awareness of consumer rights is low among consumers, familiarity with the complaint process from the point of view of the law is difficult, as well as finding the right addressee of the complaint or complaint or formulating its wording.

React

Twinzu

Postgre

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Free help to everyone

Shopping is always easier and faster. However, the area of solving problems that are inseparably related to it does not correspond to this trend. Awareness of consumer rights is low among consumers, getting acquainted with the complaint process from the point of view of the law is difficult, as well as finding the right addressee of the complaint or complaint or formulating its wording.

JUMP soft, in cooperation with the civic association For Weaker Parties, created an innovative web application Sťažovateľ.sk, which helps people get acquainted with their consumer rights and simplify the handling of complaints and grievances for private companies, but also for selected state services. It has been open to the general public since 2018.